How can I transfer a license from one system to another?

Product codes can only be active in one machine at a time. If you want to use a license on a different system, the license must first be returned. The license can then be activated on a different system using the same activation procedure.

Step 1: Return the license on the system where the license is activated.

Follow the instructions in How do I return a license via the internet? to return your license. 

Step 2: Re-activate the license on the second system.

Follow the instructions in How do I activate my license via the internet? to activate your license on the second system.

Q&A 

Question 1: 

My Product Code was activated on a device that is no longer functional, or was formatted. How can I return my license?

Answer: 

This means that your license will have to be returned manually by the Toon Boom Support team. Please contact Support and provide details of your circumstances. Refer to the article How do I contact Toon Boom support?.

Question 2: 

How many times can I transfer my license from one system to another?

Answer:

A Product Code can only be returned up to five times in a 48-hour period.