Step 1: Generate the request
- Open a Command Prompt with administrator privileges by doing the following:
- Press the Windows key + R on your keyboard. In the Run dialog box, type “cmd” into the field and then press Ctrl + Shift + Enter.
- In the Command Prompt window, type in the following command to install the license validation (anchor) service:
> C:\Program Files (x86)\Toon Boom Animation\Toon Boom [Product Name] [Version] [Edition]\win64\bin\LicenseWizard.exe --console --install-anchor-win
- Type in the following command to generate your activation request:
> C:\Program Files (x86)\Toon Boom Animation\Toon Boom [Product Name] [Version] [Edition]\win64\bin\ServerActivation.exe -batch -served -entitlementID <product code> -gen <request filename.xml>
- Replace
<product code>with the full product code for your product, including the dashes - Replace
<request filename.xml>with the path and name of the XML file in which you want to save your activation request.
- Replace
- An activation request file will be generated with the specified name, in the specified location, and in XML format.
Step 2: Send the license request file
You will now need to send the license request file to Toon Boom by email. If your machine has no internet access, use a USB or portable drive to move the request file to a machine that has internet access.
- Create a new email and attach the activation request file to it.
- Send the email to desk@toonboom.com. You will typically receive a response within one business day.
- When you receive the response mail, download the XML license file that is attached.
Step 3: Activate the license
- If your product is on a different machine than the one you used to send and receive the email, use a portable drive to move the license file to the machine where the product is installed.
- Open a Command Prompt with administrator privileges:
> C:\Program Files (x86)\Toon Boom Animation\Toon Boom [Product Name] [Version] [Edition]\win64\bin\ServerActivation.exe -batch -process <response file.xml>
- Replace
<response file.xml>with the path and name of the XML file you received by email. - If successful, the utility will output the message
ACTIVATION REQUEST SUCCESSFULLY PROCESSEDfollowed by the name and version of the product, the fulfilment ID, and the expiration date of the activated license.