How do I log in and reset my password?

The following steps will help you log into the StartingPoint Courseware platform and reset your password if needed.

Option 1: Reset your password from the login page 

This option will only work if you have access to the inbox of the email address associated with your courseware account:

1. On the login page, click Reset Password.
2. On the next page click Reset Password again.
3. Enter your email address.
4. Check your inbox for a password reset email from the platform.
5. Click the link in the email and follow the instructions to create a new password.
6. Return to courseware.toonboom.com and log in with your new password.

Option 2: Ask your teacher to reset your password

If you cannot access your email or the password reset email is not arriving:

1. Ask your teacher to reset your password from their Team dashboard.
2. Your teacher will provide you with a new password directly.
3. Log in to courseware.toonboom.com using your email address and the new password.
4. If your teacher configured your password to be reset upon login, you will be prompted to create a new password and confirm that password.

Q&A

Question:

I don’t know my username. How do I find it?

Answer:

Your username is the email address your teacher used when creating your account. Ask your teacher if you are not sure which email was used or if they created a different username.

Question:

Why am I getting an error when I try to log in?

Answers:

• Double-check that you are entering your email address and password correctly (watch for extra spaces or capitalisation errors).
• If your password is not working, ask your teacher to reset it for you.
• If the website itself is not loading, your school network may be blocking it. Let your teacher know so they can contact the school's IT team.