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Help Centre
Harmony and Storyboard Pro will never record your computer activity or screen, however sometimes they may need to use recording capabilities for specific features like reference image imports, lip-sync analysis, voice recording, or the Colour Picker.
When these features are activated, you may see a notification from your operating system appear. This is due to security settings and they can easily be adjusted.
| NOTE: Harmony and Storyboard Pro will never record any part of the screen outside of the software itself. Recording processes are only used for in-software features. |
Change the notification settings on macOS:
To change the notification settings on macOS, do the following:
- To open the System Settings, do one of the following:
- Go to the Apple Menu > System Settings.
- Open the Spotlight search and type in ‘System Settings’. Click on the top result.
- Open the Launchpad, search for ‘System Settings’ and click the icon.
- Go to Privacy & Security > Screen and System Audio Recording.
- Locate Harmony or Storyboard Pro on the list and activate the button to give them recording permissions.
- A password pop-up will appear.
- Type in your password or use your Touch ID to confirm the change.
| TIP: If you don’t see Harmony or Storyboard Pro on the settings application list, use the + button at the bottom of the list to add it manually. |
Change the settings on Windows:
If you are using Windows, it is less likely that you will have to manually update any settings as Windows will ask for permission when the notification appears. However, if you would still like to access your Windows Screen Capture settings, do the following:
- To open the Settings, do one of the following:
- In the Start menu, select Settings.
- Use the keyboard shortcut Windows + I.
- Go to Privacy & security > App permissions > Screen capture.
- Adjust permissions as needed.