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Help Centre
If you have one or several Toon Boom product licenses on your machine, you can view a list of your licenses, as well as their corresponding product and version in the Toon Boom Activation Wizard.
Step 1: Open the Toon Boom Activation/License Wizard
- Open your Toon Boom software, or do one of the following:
- In Windows: On your desktop, use the Windows key and search for “License Wizard”. Click on the result to open the Toon Boom Activation Wizard/License Wizard.
- In macOS: Open the Spotlight search by pressing ⌘ + Space. Search for “License Wizard”. Click on the result to open the Toon Boom Activation Wizard/License Wizard.
- The Toon Boom Activation Wizard/License Wizard will appear:
| Activation Wizard | License Wizard 2.0 |
| NOTE: The appearance of the Window’s version of the wizard may differ, but the steps are exactly the same as those shown above. |
Step 2: Open the Local License Manager
- At the bottom of the Activation Wizard Welcome screen, click on the Manage Licenses button.
- The License Management window will open:
- Based on your license type, click on either the Manage Local License or Manage Network License button.
- The License Manager window will open in a separate window showing the active licenses on the machine.
Q&A
Question 1:
My License Manager is empty. Where are my licenses?
Answer:
This means that there is no Product Code active in your device. If your Product Code was activated on another device, you must manually return your Product Code from the device where it was activated.
Question 2:
Why does my Product Code appear greyed out in the License Manager?
Answer:
The Toon Boom Activation Wizard does not recognize your device. In this case, click on the Repair button. If the license fails to repair itself, please contact Toon Boom Support and provide details of your circumstances. Refer to the article How do I contact Toon Boom support?.
Take note that a Product Code can be repaired up to five times in a 60-day period.