|
Help Centre
This article covers some of the most frequently encountered questions and issues regarding Associate testing and exams, including the exam format, scoring, accommodations, and how to prepare your students.
For more information, visit our Website.
If you are ready to start your Associate exam process, see Getting Started with the Toon Boom Associate Certification (TCA).
| NOTE: The exams are delivered through our certification partner, NOCTI. For questions about the NOCTI platform, ordering, or your account, please contact NOCTI directly. |
What certification exams are available?
There are three available certification exams, each for a different Toon Boom product:
- Harmony Advanced
- Harmony Premium
- Storyboard Pro
Each exam is available in both English and Spanish, which appear as separate products when ordering through NOCTI.
What is the exam format?
All Associate exams are multiple-choice. Questions are drawn from a large, randomized bank so that no two students receive the same exam.
The number of questions depends on the exam:
- Harmony Premium and Harmony Advanced: 35 questions
- Storyboard Pro: 25 questions
What is a passing grade for the exams?
- Harmony Premium & Advanced exams: 70% (25/35 correct answers)
- Storyboard Pro exam: 70% (18/25 correct answers)
How much time do students have to complete the exam?
Students will have 45 minutes to complete the exam.
Extended time is available for students with documented accommodation needs. See the section below for more information.
How many attempts or retakes are permitted?
Each student is allowed three (3) attempts (two retakes). Students are eligible to test again after the 21-day retake waiting period is over.
| NOTE: Anyone looking to take the Toon Boom Associate Certification exam who is buying it independently (not through a school or district) must register via NOCTI’s Business Solutions portal. Every registration comes standard with remote proctoring and covers a single exam attempt, with prices set to reflect this service. |
How long are testing credits valid for?
Exam codes expire on June 30 each year and do not carry over to the next school year.
How long are the certificates and badges valid for?
Exam certificates and badges are valid for three years.
What accommodations are available for students with disabilities?
Toon Boom and NOCTI are committed to providing accommodations so that students with documented needs, such as an Individual Education Plan (IEP) or 504 Plan, have equitable access to testing. Available accommodations include:
- Extended time: up to 90 minutes instead of the standard 45.
- Text-to-speech: the system reads the question and answer choices aloud as the student moves through them. Headphones are recommended.
Accommodations are assigned by the school or district according to the student's documented plan, and are managed through NOCTI. It is the school's responsibility to ensure learners receive the proper accommodations according to local, state, and federal requirements. If an accommodation you need is not listed here, contact NOCTI at nocti@nocti.org.
How can I prepare my students for the exam?
To help students prepare, Toon Boom provides study guides and practice tests for each exam through the Help Centre and the Learn Portal.
If your school has purchased the StartingPoint courseware, you will have access to a complete teaching package, knowledge checks, and practice quizzes.
For more information on preparation resources, please see Getting Started with the Toon Boom Associate Certification (TCA).
How are the exam questions created?
Each Associate exam is structured around a set of learning objectives, with one to two questions per objective. The study guides and courseware are aligned with these objectives, so using these as teaching aids will adequately prepare students for the exam. You can find the list of learning objectives on our website.
When should I contact NOCTI for help?
Contact NOCTI for any of the following certification queries and topics:
- NOCTI account: Forgotten usernames/passwords, login issues, etc.
- Testing environment: Test interruptions, display errors, student rosters, exam assignment, student accommodations, results and reports, etc.
- Credits and purchasing: Credit transfers, unused credits, purchasing issues, etc.
You can contact NOCTI directly via one of the following methods:
- Online: nocti.org/contact
- Email: nocti@nocti.org
- Phone: 1-800-334-6283
When should I contact Toon Boom for help?
Contact Toon Boom for any of the following certification queries and topics:
- Exam content: General content, exam difficulty, etc.
- Resources: Contact us if you have specific resource-related queries.