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Help Centre
If you need to uninstall or upgrade the product on the machine being used as a license server, you will need to stop the license server before proceeding and start the license server again after you are done.
This procedure must be done using the configuration tools of your operating system, so the process can vary. See the options below to find the solution that works best for your setup.
Option 1: Stopping and restarting the License Server on Windows via the graphical user interface
- Open the Start menu, and in the Programs List select Windows Administrative Tools > Services.
- Scroll down to the service named ToonBoomLicense.
- Right-click on the service and select Stop.
- To restart the service again, right-click on the service and select Start.
Option 2: Stopping and restarting the License Server via a command prompt or terminal (all OS’s)
Type the following commands (OS specific) in a command prompt or terminal to stop/start the license server.
| WINDOWS (In a command prompt with administrator privileges) | |
|---|---|
| Stop Command: | > NET STOP ToonBoomLicense |
| Start Command: | > NET START ToonBoomLicense |
| macOS (In a Terminal) | |
|---|---|
| Stop Command: | $ sudo launchctl unload /Library/LaunchDaemons/com.toonboom.LicenseServer.plist |
| Start Command: | $ sudo launchctl load /Library/LaunchDaemons/com.toonboom.LicenseServer.plist |
| GNU/LINUX (In a Terminal) | |
|---|---|
| Stop Command: | $ sudo service toonboom_flexlm stop Or $ sudo systemctl stop toonboom_flexlm |
| Start Command: | $ sudo service toonboom_flexlm start Or $ sudo systemctl start toonboom_flexlm |