How do I manually configure and add firewall exceptions to the license server?

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This article includes information about manual server configuration.

How do I manually configure a license server?

When you use the License Wizard to install the license server, it is configured automatically. Hence, configuring your license server manually is only required in specific cases, for example:

  • If you installed the license server via a terminal on macOS or GNU/Linux.
  • If you want the license service to use specific ports, so that you can add exceptions for these ports in the firewall of your license server.
  • If you need to change the hostname of your server or adjust the one that was added by License Wizard.
NOTE: Please see the Configuring a License Server Manually documentation and refer to the dropdown based on your operating system for specific instructions.

How do I add firewall exceptions for the license server?

If the license server has a firewall enabled, it is likely that any attempts from clients to connect to it will be blocked. If you do not need to enforce security at the machine level on your license server, you can disable your firewall to remove it as a possible cause for issues. Otherwise, you can add exceptions to its rules to allow clients to connect to it.

There are two approaches to allowing clients to connect to the license server through the firewall:

  • Adding firewall exceptions for the license server executable files: lmgrd and toonboom.
  • Setting up your license server to use specific ports, and adding firewall exceptions for these ports.

While the default Windows firewall supports both methods, the default macOS firewall only supports adding exceptions for specific executable files, and the default GNU/Linux firewall only supports adding exceptions for specific ports.

NOTE: Please see the Adding Firewall Exceptions for the License Server documentation and refer to the dropdown based on your operating system for specific instructions.

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