How do I reset my Toon Boom account password?

Updated on



Forgetting your password can be frustrating. Don't worry, resetting it is a quick and easy process.

Follow these steps to easily reset your password:

Step 1: Use the password form link on the Login page

  1. Go to the Toon Boom login page.
  2. Under the Password field, click the Have you forgotten your password? link.

  1. In the Email field, enter the email you used to create your Toon Boom account.
  2. Confirm you are not a robot by ticking the I’m not a robot (reCAPTCHA) box.
  3. Click the Reset my password button.

  1. You will receive an email with the password reset instructions. Open it and click the Reset my password button.

NOTE: The Reset my password button in the email will expire after 24 hours from the time you receive the email. Nothing will happen if it's not used.
  1. You will be directed to the Choose your new Password page.
  2. In the Password field, enter your new password following our Password Requirements on the right.
  3. In the Confirm password field, retype the new password to match.
  4. Click Change Password to save your changes.

  1. You will be redirected back to the login page.

Step 2: Log in to your Toon Boom account

  1. In the designated fields, enter your Email address and Password.
  2. Confirm you are not a robot by ticking the I’m not a robot (reCAPTCHA) box.
  3. Click the Sign In button.

Q&A

Question:

What are some tips for creating a strong password?

Answer:

A strong password should:

  • be unique and not used for any other online accounts;
  • contain a minimum of 12 characters;
  • include a mix of uppercase and lowercase letters, numbers, and symbols;
  • not be easily guessed (e.g. avoid "password," "12345678," or personal information like your name, birthday, or address);
  • not be the same as your previous password.

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