Forgetting your password can be frustrating. Don't worry, resetting it is a quick and easy process.
Follow these steps to easily reset your password:
Step 1: Use the password form link on the Login page
- Go to the Toon Boom login page.
- Under the Password field, click the Have you forgotten your password? link.
- In the Email field, enter the email you used to create your Toon Boom account.
- Confirm you are not a robot by ticking the I’m not a robot (reCAPTCHA) box.
- Click the Reset my password button.
- You will receive an email with the password reset instructions. Open it and click the Reset my password button.
| NOTE: The Reset my password button in the email will expire after 24 hours from the time you receive the email. Nothing will happen if it's not used. |
- You will be directed to the Choose your new Password page.
- In the Password field, enter your new password following our Password Requirements on the right.
- In the Confirm password field, retype the new password to match.
- Click Change Password to save your changes.
- You will be redirected back to the login page.
Step 2: Log in to your Toon Boom account
- In the designated fields, enter your Email address and Password.
- Confirm you are not a robot by ticking the I’m not a robot (reCAPTCHA) box.
- Click the Sign In button.
Q&A
Question:
What are some tips for creating a strong password?
Answer:
A strong password should:
- be unique and not used for any other online accounts;
- contain a minimum of 12 characters;
- include a mix of uppercase and lowercase letters, numbers, and symbols;
- not be easily guessed (e.g. avoid "password," "12345678," or personal information like your name, birthday, or address);
- not be the same as your previous password.