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Help Centre
This document will walk you through some of the most common questions and answers related to Toon Boom Animation StartingPoint courseware. To see more about the courseware and pricing, visit the Animation StartingPoint Courseware page.
About the Courseware
What is the Toon Boom Animation StartingPoint Courseware?
The StartingPoint courseware is a teaching tool that provides a solid foundation for the future generation of animators, storyboard artists and creatives.
The following courses are available:
| Course Name | Number of Lessons | Approx. Course Duration |
| Introduction to Animation with Harmony | 26 | 110-120 Hours |
| Introduction to storyboarding with Storyboard Pro | 25 | 95 Hours |
Does a school have to purchase and teach both the courses?
No. A school can choose to purchase and teach just one of the courses, or both.
Which school(s) can purchase the StartingPoint courseware?
Institutes from middle schools, high schools and universities can purchase and use Toon Boom StartingPoint Courseware to teach an introduction to animation and storyboarding using Toon Boom software.
Does Toon Boom offer trials of the Animation StartingPoint Courseware?
You can try a limited version of both courseware for 30 days. Please contact sales@toonboom.com.
Does a teacher who is teaching the courseware need to have animation/storyboarding knowledge or industry experience?
No, these two courses were developed to walk both teachers and students through the courses step by step. Teachers are also provided with additional supporting teaching materials. If a teacher would like to gain more knowledge, the teacher (or school) can purchase a Train the Teacher online course. See our courses for more information.
How are the courses delivered?
Both courses are easily accessible through an online learning management system (LMS) that makes it easy for teachers and students to join their class and follow along. You need to be connected to the internet to access the courseware. The courseware can be used by teachers teaching remotely or in a class with a lab setup.
Do I need to be connected to the internet to access the StartingPoint courseware?
Yes, you need to be connected to the internet to access the Animation StartingPoint courseware via the courseware website.
Do the teachers need to prepare anything for these two courses?
No, both courses have all the assets needed to work with Harmony and Storyboard Pro software. Both courses include lesson videos, documents, rubrics, quizzes, homework/work assignments and interactive activities for the students. If a teacher would like to gain more knowledge, the teacher (or school) can purchase a Train the Teacher online course. See our courses for more information.
How does a teacher learn to use the LMS/courseware?
The teacher will receive an on-boarding video and documentation, with the possibility to schedule a 1:1 live onboarding remote call session with a dedicated courseware expert.
Can a teacher easily follow the progress of their students?
Yes, as the students progress through each lesson, both the teachers and students can visualize their progress via the user's individual dashboard and the teacher’s dashboard.
How do students deliver homework to their teacher?
The students will deliver their homework via the school portal, email, or other as decided by the school.
Can students earn a certification in order to confirm their learning?
Yes, the students can take the Toon Boom associate certification test for either Harmony Premium and/or Storyboard Pro, virtually delivered through a third party. Certification exams can be purchased through a Toon Boom sales representative. For more information please contact sales@toonboom.com, or visit the Toon Boom Associate Certification page.
Using the Courseware
Where can I find the quiz results for my student roster?
- After logging in, locate the Team Reports section on the right side of your home page.
- Select the Team activity reports button.
- A view of your students' activities will appear.
- Under the "Activity Type" column, type ‘Quiz’ to get your results.
What protocol must be adhered to for ensuring compliance with data privacy regulations?
For FERPA/GDPR compliance, submit completed rosters only via the secure link sent in your Onboarding Courseware email. Please do not email student PII. Data will be purged from accessible directories within 24 hours.
What should I do if I’m experiencing system errors, features not functioning as expected, or operational disruptions such as access issues?
To ensure the platform operates at full capacity, we recommend whitelisting the following IP addresses:
- 54.212.38.51
- 44.242.96.169
- 44.235.138.0
- 35.81.127.209
As the platform uses standard communication ports, no additional ports need to be opened on the school’s network to maintain full functionality.
Who to Contact
Who can I talk to to get more information before purchasing the Toon Boom Animation StartingPoint courseware?
To get more information, or to speak to a sales representative, please contact sales@toonboom.com.
If I have any questions while using the courseware, where can I make an inquiry?
For any information or challenges you may experience throughout your Courseware experience, please use the following secure form to communicate any roster changes, troubleshooting, and support questions: Toon Boom Courseware Support Form.
If you experience any issues with the secure link or Courseware registration —such as whitelisting errors—please contact your IT department immediately. Note that there are no ports to open if necessary for whitelisting issues.